GOT QUESTIONS?
FAQ
Everything you need to know before joining, and a few things members ask us every week.
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Fill out the waitlist form, we’ll get in touch when a trial spot opens, you play one free trial game, and if it’s a good fit you’re in. We hold your spot for 24 hours after your trial.
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Each year we have 3 seasons, which each run for 14-15 weeks.
We usually don’t play on pubilc holiday long weekends, and schedule our games so that people who miss games due to public holidays still play the same number of games as those playing during the week.
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A season membership is $195 for the full season (14-15 games per season), or you can join with a weekly membership, which is $15/week.
Either option also requires an additional $20 per season for sports insurance.
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Bring both a white top and a blue top to every session — teams swap colours week to week. You can also buy a reversible Playfit jersey from our gear page.
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Yes, all sessions are co-ed/mixed. Everyone is welcome regardless of gender, skill level, age, or background.
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Yes — your membership reserves a spot in your session and we can’t give it to someone else. If you can’t make it, notify us at least 24 hours ahead. Less than 7 hours notice (or no-show) incurs a $10 fee. If you let us know early, we’ll try to find you a fill-in game to make up for it — and filling in for other sessions is free.
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Yes. 95% of members continue each season so we auto-renew by default. To cancel a weekly membership give 14 days notice. Season/Yearly memberships must be cancelled before the last game of the current season.
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Yes — each additional session requires an additional membership. Filling in for other sessions when invited is always free though.
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If the BOM real-time forecast reaches 39°C, sessions are cancelled. You'll be notified by text as early as possible. Otherwise sessions run as normal, with extra breaks every 10 minutes.
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Unfortunately not — you need to know the basic rules and how to play safely before your trial. If you’re keen to learn, we suggest finding a private coach first and then coming back to us.
Still have a question? Text us on 0494 041 703 or get in touch.